What is CCI’s returns policy?

We can accept your items back within 14 days of delivery, for either an exchange, store credit, or a refund.

When will my return be processed?

We aim to process your return within 48 hours of receiving your parcel (excluding weekends and holidays).

How do I return an item or order?

If you'd like to return any part of your order, pop us a message via our Contact us and we can process it for you.

How many days do I have to return/exchange my item?

You have 14 days after delivery to get in touch for us to accept a return. Please post your goods back to us as soon as possible so we can process your return. Contact us and get the ball rolling.

Who pays to return an item?

You pay for the return postage, and we'd recommend a tracked and insured service.